Privacy policy

Effective Date: 17/04/2023

At Bellwood’s Windows and Doors, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our website or providing us with your personal information, you consent to the practices described in this policy.

Information We Collect:

1.1 Personal Information: We may collect personal information from you when you visit our website, contact us through various channels, or make a purchase. This information may include your name, address, email address, phone number, and other relevant details necessary for the fulfilment of your request or order.

1.2 Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, referring website, pages viewed, and the duration of your visit. This information is collected using cookies and similar technologies and helps us improve our website and provide a better user experience.

Use of Information:

2.1 Providing Services: We may use the personal information you provide to process your orders, respond to inquiries, deliver products or services, and provide customer support.

2.2 Communication: We may use your contact information to communicate with you about your orders, respond to your inquiries, send updates, promotional materials, or other relevant information about our products and services. You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the communication.

2.3 Analytics and Improvements: We may use the automatically collected information to analyze website usage trends, gather demographic information, and improve the design and functionality of our website. This information is anonymized and used in an aggregated form, and does not personally identify you.

Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping companies or payment processors. These service providers are contractually obligated to keep your information secure and confidential and are not authorized to use it for any other purpose.

3.2 Legal Compliance: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security technologies and procedures to safeguard the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.